Custom Jewellery Designer and Manufacturer Services
At Ian Gallacher Jewellers, we can help design your perfect piece of jewellery. Whether it be a bespoke engagement ring that you can’t find on the high street, or a unique pendant made using inherited jewellery from loved ones, we can help design and manufacture the perfect piece for you.
Pop in and have a chat with our experienced jewellery design team, and we can advise what is best for you. Every customer is unique, and with our one to one approach, we will take the time to get to know what you would like to achieve from your design, and give you the best advice and service possible.







Jewellery Design & Manufacturing Process
Bespoke Consultation (In-Store or Online)
- Customers can book an appointment either in-store or online to discuss their vision.
- We showcase existing stock that aligns with their preferences, as our extensive collection often includes similar designs.
- If no suitable piece is found, we proceed with further adjustments and a potential bespoke design.
- The design process is always tailored to the customer’s budget.
Design & Sketching (If Required)
- If adjustments are needed beyond an existing piece, we create a hand-drawn sketch to refine the concept.
- In some cases, a CAD rendering may also be produced for a detailed preview.
- Once the sketch is provided, a cost estimate is given (if not already discussed).
- Many customers choose to proceed before a sketch is needed due to the availability of similar stock
Approval & Production Timeline
- Once the customer approves the design and cost, the production process begins.
- No further changes can be made at this stage, as casting and crafting will already be underway.
- Bespoke designs typically take 4–8 weeks, depending on complexity
Crafting & Quality Assurance
- Our expert jewellers handcraft the piece, ensuring precision and quality.
- The item undergoes meticulous polishing, stone setting (if applicable), and finishing.
- A final quality control check ensures the jewellery meets our high standards.
Collection or Delivery
- The finished jewellery is ready for collection or secure delivery.
- We provide guidance on proper wear and care for longevity.
Aftercare & Maintenance
- Customers are encouraged to bring their jewellery back for a professional check-up at least once or twice a year.
- Our team ensures the piece remains in top condition, checking for wear, loose stones, or potential repairs.
Design Safety Advice
- If a customer has a bespoke idea that may be structurally weak or prone to damage, we always provide alternative design recommendations.
- Our priority is to ensure all jewellery is safe, durable, and suitable for long-term wear
How do you want yours?
We have been making bespoke engagement rings, dress rings and wedding rings for over 40 years, and can help you turn your dream ring in to reality. Or, if you have a drawer full of old pieces that you never wear, or have inherited, we can work with you to advise what we can make out of your old gold, to create a stunning and bespoke one off piece that is totally unique to you.
Please view some of our customer journeys.

